Frequently Asked Questions
With special focus on installation, compatibility and licensing
Installation
How do I install MART?
Download and execute file MART.2.XX.X.Installer.msi which you can download in the download section of our website. After you have completed all the instalation steps and restarted Microsoft Excel, you should see the MART Toolbar in the Excel ribbon menu.
There was an error during the installation. How can I make it work?
Some users have reported the following error on startup of Excel after installing MART for Excel:
This happens in computers whose Microsoft Office configuration requires application add-ins to be signed by Trusted Publishers.
To avoid this error, just add MART Software GmbH to your Trusted Publishers following the steps below:
Does installation of MART require admin rights?
No. Non-admin windows users can also install MART. MART for Excel does not require administrative privileges or elevated rights to be installed.
My computer won’t let me install MART. What can I do?
What is the installation directory of MART?
The default installation directory of mart is %LocalAppData%\MART which in points to folder C:\Users\user.name\AppData\MART in Windows 10.
Compatibility
Will MART work with 64-bit Excel?
Will MART work with older versions of Excel?
Yes. MART is compatible with Excel versions 2010, 2013, 2016, 2019 and 365. Compatibility with older versions has not been tested.
Will MART work with older versions of Windows?
Will MART work on iOS or on Linux?
Licensing
How does the licensing process work?
I have switched to a new computer. Can I transfer my license from the old computer to the new computer?
Yes. Use the Manage Licenses section of this website to transfer your license from one computer to another. The license in your old computer will stop working and you will be able to activate your license in your new computer using the same serial number. Alternatively, if the previous process does not work for you or if you have lost access to the email address associated to your licenses, you can write an email to support@martforexcel.com indicating the serial number of the license you wish to transfer to a new computer.
Can I transfer a MART license from one employee to another employee?
Yes. Use the Manage Licenses section of this website to transfer your license from one computer to another. The license in your old computer will stop working and you will be able to activate your license in your new computer using the same serial number. Alternatively, if the previous process does not work for you or if you have lost access to the email address associated to your licenses, you can write an email to support@martforexcel.com indicating the serial number of the license you wish to transfer to another employee.